Диаграммы рабочих процессов (Experience Flow Mapping) — уникальная структурированная методология, позволяющая представить этапы работы с пациентом и клинические процессы на основе имеющихся сведений. Мы в наглядном виде представляем элементы данных и сведения, полученные путем глубокого анализа данных, а также результаты опроса участников и наблюдения за рабочими процессами.
Диаграмма рабочих процессов наглядно показывает сводные данные об этапах работы с пациентом, проблемных областях и наиболее ценных возможностях для усовершенствования. Такие диаграммы обычно располагают на стенах конференц-залов.
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Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.
The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.
Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.
The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.
Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.
The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.
